Safeguarding Your Health
Safeguarding Your Health
It's all a bit technical...but that's the idea.
Certificate of Analysis
If you want to be sure you’re getting what’s promised on the label, just ask us. We are happy to provide a summary of the reports we receive from the contract manufacturers and the independent laboratories that test both our raw materials and final products. We can do this for every supplement, from our best-sellers down to our niche formulations. Because the whole point of meticulous documentation and unrelenting attention to detail is that we can prove it. So just ask.
Customer Service: 1-800-678-8989
NSF® International
An independent global public health organization.
NSF® audits manufacturers to ensure compliance with GMP Requirements—guidelines that provide a system of processes, procedures, and documentation to assure that a product has the identity, strength, composition, quality and purity that appear on its label. Twice a year, NSF® audits all production facilities that manufacture, package, warehouse and distribute dietary supplements and functional foods to review:
- Quality control testing procedures for raw materials and finished products
- Maintenance, housekeeping, cleaning and sanitization procedures
- Sourcing and traceability procedures
- Training and qualification programs
- Internal SOPs and product recall procedures
Customer Satisfaction
If you’re not happy, we’re not happy.
Our customers are our primary purpose. You are our reason. We wouldn’t have been able to rise to the very top of the nutritional supplement industry without you. So reach out, anytime, to our top-notch customer service team at 1-800-678-8989. You’ll never have to navigate an automated phone menu — you’re always connected to a live Life Extension employee trained in our products, who is personally dedicated to your satisfaction.
Learn More
98% of our customers recommend us to family and friends. We’re very proud of that. Why? Because the health of our loved ones matters to us even more than our own—and we’re willing to bet you feel the same way.
If you don’t like our products, we want to hear from you. Here’s why: U.S. supplement manufacturers like Life Extension® are required to catalog and investigate customer complaints. Your feedback makes us stronger.
We hope you’ll take our supplements for life. But if for whatever reason one of our formulas doesn’t agree with you, send it back. We’ll refund your purchase price for up to a full year—doesn’t matter how many doses are left.